The 2-Minute Rule for telus billing support
The 2-Minute Rule for telus billing support
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If our reply resolved your concern, you should click on Accept as Alternative that can help Some others from the Local community.
Hey @DjE we can unquestionably do what we are able to that can help. Can you be sure to ship us A personal information and We'll go from there?
We are sorry to hear about each one of these problems you have knowledgeable with both of those tech support and billing. Be sure to send out us A non-public information, and we’ll function for getting you the help and abide by-up necessary to take care of these troubles right away.
Just variety the small print of the inquiry inside a information and it will be sent to the human agent. Messaging Here's asynchronous (non-live), in order to close the application or go about your day though the agent is effective toward locating you a resolution.
I remaining Rogers to come back to Telus for the reason that I thought within the assure of higher service and truthful treatment method, but this practical experience is something but.
I'm sure it is extremely disheartening since I am in a similar predicament, though it really is with regard to the Tv set signal that has been missing.
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If our reply resolved your problem, make sure you click Accept as Alternative to help Many others from the Group.
I have never been so pissed off with a corporation. It truly is extremely hard to receive solutions from Telus. My Monthly bill is transformed various periods considering the fact that signing up with them a year back after a promoter came to our door and drew us in with attractive offers. She even said Telus would pay for Shaw's telus billing support deal penalty to maneuver us over. I regret each and every 2nd of moving. It will take up many of the afternoon to talk to another person at Telus. Keep periods estimate an hour only to generally be forwarded to somebody and put on hold for one more hour. My deal arrangement exhibits what my Invoice ought to be However they arbitrarily modify my Invoice to 100.
Telus has messed up on my Invoice multiple instances from the pastfew months. Recently by charging me 3 situations for your bring it again that was by now returned. Then chose to go on and change 3 of my ideas on their own. 1st agent I spoke to was excellent and attempted challenging to repair The problem. He even contacted loyalty to assist. They hardly ever called. I made an effort to contact myself and was maintain without end so I hung up. Experimented with One more agent he reported he would transfer me to loyalty than proceeded to acquire upset because I would not enable him to finish the decision when he mentioned he couldn't transfer me.
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The TELUS workforce acknowledges that our get the job done spans lots of Territories and Treaty spots and we are grateful for the traditional Awareness Keepers and Elders who will be with us nowadays, all those who have gone prior to us plus the youth that encourage us.
The TELUS staff acknowledges that our get the job done spans numerous Territories and Treaty spots and we've been grateful for the traditional Expertise Keepers and Elders who're with us currently, all those who have long gone just before us plus the youth that inspire us.
Looks like all we are able to do now's air our grievances on a public Discussion board within the hopes of somebody able of authority can in fact do something about this.
This is a enormous waste of time and only generates an incredibly pissed off customer prior to they get to speak to your CSR and now the CSR has to handle an presently pressured to their Restrict customer.